For general information, please call our main number at (603) 856-8490 or email us at:


Liane MaLossi Kerbyson

Executive Director

Liane has decades as a trained clinical psychologist. Since joining Family Promise in 2018 as the Executive Director she uses her experience to manage both the daily operations and the long-term programming direction of Family Promise of Greater Concord.

Contact Liane at


Rachel L'Italien

Case Manager

As our Diversion Case Manager, Rachel provides intake and assessment and ongoing case management services for our Partners in Progress Diversion Program. She participates in the development and implementation of the Comprehensive Service Plan jointly with clients to establish measurable goals and objectives. She also conducts regular meetings with clients to perform an ongoing assessment of needs and provides comprehensive case management services to clients.

Contact Rachel at:


Andrea Lucien

Case Manager

Andrea is our full-time Shelter Case Manager. Her self-motivation, organizational skills, and dependability help our families through the “Pathway Towards Independence” Shelter program where she works to find them adequate housing. She also provides individual guidance through the “Us and You Follow Through” Graduate Program by tracking graduates by helping them navigate obstacles that may set them off track. Andrea works with families, one-on-one, to organize their time wisely, budget finances, set goals, and connect them to available resources while continuously providing feedback and tracking progress. Andrea is a valued team member with a firm but empathetic approach for compassionately guiding each family that comes through our doors.

Contact Andrea at:


Terri Caplette

Admin/Marketing Specialist

Terri finds pertinent information and communicates with others on our team. The information is used for fundraising campaigns, social media avenues, and website updates. Theresa coordinates with our team to make sure everyone is on the same page, all are well informed, and spreads knowledge of our mission for further outreach.

Contact Terri at: