For general information, please call our main number at (603) 856-8490 or email us at:


Liane MaLossi Kerbyson

Executive Director

Liane has decades as a trained clinical psychologist. Since joining Family Promise in 2018 as the Executive Director she uses her experience to manage both the daily operations and the long-term programming direction of Family Promise of Greater Concord.


Rachel L'Italien

Case Manager

As the diversion case manager, Rachel provides intake and assessment and ongoing case management services for our Partners in Progress Diversion Program. She participates in the development and implementation of the Comprehensive Service Plan jointly with clients to establish measurable goals and objectives. She also conducts regular meetings with clients to perform an ongoing assessment of needs and provides comprehensive case management services to clients.

Contact Rachel at:


Leah Frost

Case Manager

As a case manager and intake coordinator, Leah assists our clients and potential clients with all paperwork and application requirements. She is dedicated to handling all inquiries regarding our “Pathway Towards Independence” Emergency Shelter Program.

Contact Leah at:


Terri Caplette

Admin Assistant/Marketing

Terri finds pertinent information and communicates with others on our team. The information is used for fundraising campaigns, social media avenues, and website updates. Terri coordinates with our team to make sure everyone is on the same page, all are well informed, and spreads knowledge of our mission for further outreach.

Contact Terri at: